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Chat Responses Server related issues

404 Error Code This is caused by a server error on BeED service. Kindly contact us via livechat or call us to report and solve the issue. 502 Error Code This is caused by a server error on BeED service. Kindly contact us via livechat or call us to report ...

Telemarketing Sales Script

BPO/Contact Centre Documents

(First touch)  Hi [Name or Company Name],  my name is [Your Name] and I’m calling from BeED your comprehensive education platform provider. BeED offer a solution that can help you with managing your students, educators and lessons. Our platform is built by ...

Create new LE in Journeys

Journeys Beginner Guide

Action Steps 1. Click on Contributor  2. Click on Start Creating Your Learning Experiences 3.  Go to Blue button on the bottom right. 4. Click Create New LE. 5. Click on Sel...

Add Map and Point links in LE

Journeys Beginner Guide

Action Steps 1.  Go to Lesson Creation tab in your lesson. 2.  To add a Main Map image, click on Edit . 3.  Upload or select the image on the Server File Manager.  3. Click on Add New Point to ...

Add Stage

Journeys Beginner Guide

Action Steps 1. After selecting a point link, Click on the below content block. 2.  Enter the name, icon, and color for this stage.  7.  If you need to delete the stage, click on Delete    ...

Create blocks (Lesson, Question)

Journeys Beginner Guide

Create Lesson Block Action Steps 1. Click on  Lesson to create a text block 2. Insert your lesson content Create Question Action Steps 1. Click on  Question to create a Question Block.  2...

Question Bank: Add and Import questions

Journeys Beginner Guide

There are 2 ways to add questions into the Question Bank: Add a Single Question Bulk Question Upload Add a Single Question Action Steps For Journeys:  For BeED LMS For Journeys:  1. On the Contributor Page, Click on the...

Organise the Question Bank

Journeys Beginner Guide

  Action Steps 1. On the CONTRIBUTOR PAGE, Click on the Learning Experiences icon on the left panel. 2. Click on the icon to reveal the left tabs.   3. Select Question Bank from the dropdown menu. 4....

Publish a LE

Journeys Beginner Guide

How to Publish your Lesson Experience.  Action Steps 1. Go to Publishing Info tab in your Lesson.  2. Fill up all the information required.    For public publishing, enter price for sale and click on "Submi...

Journeys Walkthrough

Journeys Beginner Guide

a. BeED Logo - Click here will redirect to the Journeys Homepage. (https://journeys.beed.world/) b. Explore - Click here to browse Nexus for Lesson Experiences, Lesson Bundles, and your personal Lesson Library. c. Planner - Click here to build your itine...

Intro to Hubs

Journeys Beginner Guide

What is the Hub?   The Hub is a multi-functional tool allowing Admins and Educators to:  Manage Educator/Learner groups Share purchased or created Learning Experiences with invited Learners Track Learners’ Lesson Progress and Respons...

Manage Hubs

Journeys Beginner Guide

Create Hub Action Steps 1.  Go to Planner 2.  Select Hubs 3.  Click on Create New Hub. 4.  Enter all required details  TITLE DESCRIPTION START DATE END DATE 5.  Click on Create to ...

Create an Itinerary

Journeys Beginner Guide

  Action Steps 1.  Click on Planner 2.  Select Itinerary 3.  Click on + New Planner. Enter your Planner Title, Start/End Date. 2.  Once created. Click View on the itinerary created.  3.  On the i...

Add itinerary to Hubs

Journeys Beginner Guide

  Action Steps 1. On your Hubs page, select the Hub you wanted to add to the itinerary. 2. Click on View.  3.  Click on the + Add Itinerary Plan 4.  Select the Itinerary you've created to be added to this hub.  ...

Introduction to Planner

Journeys Beginner Guide

The Planner is a versatile scheduling tool that enables Educators or event planners to set schedules for classes, field trips, and events, complete with important information such as contact information, location, etc.   The Planner allows you to: showcase t...

Manage Members in Hubs

Journeys Beginner Guide

How to assign educator Action Steps 1.  Go on the Hub 2. Click on Invite Educators.  3. Type the educator email address. 4.  Once an educator is invited, a notification email will be sent to them automatically....

Announcement

Journeys Beginner Guide

Create an Announcement Action Steps 1. On Connect, Announcement Tab, Click on Create New   2.  Select Announcement 4. Add all the required details Title Dates Tag Image Description Attachments 5. Select use...

Create Topics

Journeys Beginner Guide

Action Steps 1. Go to Connect and select Announcement Tab Click on Create New . 2.  Select Private or Public Topic to be posted. 3. Add all the announcement details Title Tag Image Description Attach...

Manage Forum

Journeys Beginner Guide

Restricted Words (educator) Action  Steps 1.  Click on Restricted Word   2.  Click on the to add restricted words.    To Edit restricted word Click on to edit the word.   Reported posts/messages Action  Ste...

Add attachment to your blocks

Journeys Beginner Guide

Insert Math Equation Action  Steps 1.  On your block input box. 2. Click on Insert a Math Equation button.  Math equations You can choose the equation required for your question and responses.  Another option is to...