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Getting Started with the LMS
Welcome to the BeED Community! To get started on your learning or teaching journey, make sure y...
Minimum Requirements to use BeED
For web: We highly recommend Google Chrome as BeED is optimised for this browser. Windows: Wi...
CGPA in the Gradebook and Report Card
Gradebook GPA and CGPA will be automatically calculated and tabulated based on: Final Grade...
Weighted Percentages in the Gradebook and Report Card
Gradebook Assessment Categories tied to Lessons If an assessment category is tied to unit plans...
How to set up CGPA in the Curriculum Builder?
Note: CGPA can only be set up after courses and weighted percentages have been set up. 1. In ...
How to set up Weighted Percentages in the Curriculum Builder?
1. Click on Create (on the top right) in MY LIBRARY to create the Assessment Setting document. ...
What happens if multiple lessons are tied to the same assessment category?
Sometimes, a single assessment category may be tied to multiple lessons, quizzes or assessments. ...
How are GPA and CGPA calculated?
GPA formula GPA is calculated based on the following formula: For example, let’s say that a s...
(R) How to set up Weighted Percentages in the Curriculum Builder?
1. Click on Create (on the top right) in MY LIBRARY to create the Assessment Setting document. ...
Telemarketing Sales Script
(First touch) Hi [Name or Company Name], my name is [Your Name] and I’m calling from BeED you...
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404 Error Code This is caused by a server error on BeED service. Kindly contact us via livecha...
Escalation for Education/Content
Helpdesk Ticket Creation Create a ticket via ITop.com helpdesk module Insert all informatio...
Escalation Payment/Finance
Helpdesk Ticket Creation Create a ticket via ITop.com helpdesk module Insert all informatio...
Escalation for Complaints
Helpdesk Ticket Creation Create a ticket via ITop.com helpdesk module Insert all informatio...
Escalation for Bugs/IT Support
Helpdesk Ticket Creation Create a ticket via ITop.com helpdesk module Insert all informatio...
Call Centre Operation Hours
The call centre would be a 18 hours/7 days a week operation. Supporting mainly the UK, EU and MY ...
Call Centre Authorization Level
The function of each agent at the call centre would be based on their permission given by BeED. T...
Switch Roles in-App (Learner)
When you first log into the BeED app, your app may not display any other LEs except for the Tutor...
Switching Roles through the Browser (Learner)
If you are logged in as a Basic Member, you will need to change your account role before you can...
A Quick Walkthrough of BeED Journeys (Learner)
Welcome to BeED Journeys - we’re ecstatic to have you onboard with us! With Journeys, you’re now...