How to report a post or message, and what happens next

Occasionally, you may come across posts or messages from other members of your learning community that may make you or your students uncomfortable. These posts or messages might include:

• Harassment

• Spam

• Suicide / Self injury

• Bullying

• Hate / Negative speech

• Other

In such cases, you may submit a report on the post or message in question for an Admin, Director or Curriculum Director to take action.

You may also take action on reports made by your learners. Click here to find out how.

Report posts/messages on the web

1. To report a post, click on the 3 dot icon on the top right corner of the post and select the report icon. 

To report a message, hover over the message and click on the report icon.

2. Select the reason for your report and click Submit. Your report will now be sent to your institution’s Admins, Directors or Curriculum Directors for further action.

Report posts/messages in the app

1. To report a post, swipe left on the post and tap on the report icon.

To report a message, tap and hold on the message. Then tap on the report icon.

2. Select the reason for your report and click Submit. Your report will now be sent to your institution’s Admins, Directors or Curriculum Directors for further action.

What Happens After You Report a Post/Message?

An Admin, Director or Curriculum Director in your institution will take some time to review your report. 

Once a course of action has been taken for your report, you will receive an automated message from SystemAdmin, which you can find in Messenger.

If your report is accepted, your Admin/Director/Curriculum Director may take one or more of the following actions:

If your report is rejected: