Troubleshooting Connect
Why can’t I view or reply in a specific Forum Topic / Announcement?
Private forums and announcements are restricted to invited users only. If your current role is un...
Why can’t my learner view a Forum/Announcement?
You can advise them to click on the profile icon in the top right corner and check their current ...
What should I do if I have been banned or warned?
If you were banned or warned, you will receive a notification in BeED Messenger via SystemAdmin. ...
Why can’t I send messages in Messenger?
If you are unable to send messages to anybody in Messenger, most likely you have been temporarily...
Why can’t I take action on a report such as issuing a warning or ban?
If you do not see the Manage Reports tab, it is likely that you are currently logged in with a le...