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Data privacy

Data requests

Any user can send a message to the BeED Support Team via the 'Contact us' beed.world page.

In addition, they can request a copy of all of their personal data or request that their personal data should be deleted as follows:

  1. Go to https://beed.world/feedback/. Or send email to contact@beed.world
  2. Enter the details.
  3. In the message text box 'Delete all of my personal data' as appropriate.
  4. Submit.

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Request approved

The privacy officer will then receive a data request notification.

If the user has requested a copy of all of their personal data, once the request is approved, they will receive a notification to inform them that their personal data may be downloaded from their email. The user has by default one week to download their data before the download link expires. 

Note: Users on Windows computers are advised to use a program such as 7zip to extract their data from the downloaded folder, as the standard Windows unzipping feature will display an error message.


If the user has requested that their personal data should be deleted, once the request is approved, they will receive an email to inform them and they will no longer be able to log in to the site.

Deletion of user data

When a user's data is deleted, any forum posts are blanked and replaced with a sentence stating that the post has been removed.

Data registry


The privacy officer can set purposes (why the organisation is processing data) with retention periods and categories for data stored in BeED in the data registry. Different types of data may need to be stored for different lengths of time. For example, student submissions to an assessment may need to be retained indefinitely to be able to provide evidence of student accomplishments, whereas general coursework such as forum posts might only be retained until graduation + 12 months.

A default purpose and retention period may be set for course categories, courses, activity modules and blocks. The retention period is measured from the course end date for the course that an activity is in. For a user it is from the last login time for any user who is no longer enrolled (or has already been deleted).

Example categories

  • Administrative: Civil status, identity, identification data, images ...
  • Personal life (lifestyle, family situation, etc.)
  • Economic and financial information (income, financial situation, tax situation, etc.)
  • Connection data (IP address, logs, etc.)
  • Educational Data (Assessed Coursework, exam scripts etc.)
  • Records of Education Attainment (Results of exams, assessments, qualifications awarded etc.)
  • Location data (travel, GPS data, GSM, etc.)

GDPR/PDPA

In BeED, we comply to user data privarcy.  We make sure the hardware and software that we use in our system is audited regularly to make sure to high privacy of our users.

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