Troubleshooting
How to clear cache in Google Chrome
1. Log on to www.beed.world and click on Login. In the top left corner of the browser, click on t...
I can't see any Learning Experiences in the app.
If you are logged in as a Basic Member, you will need to purchase Learning Experiences from the N...
I can't submit answers for a lesson.
Learning Experiences are attached to a Hub, which have a start and end date. Once the Hub has end...
Why can't I access the BeED LMS?
To access the BeED LMS, you will need to subscribe to an LMS package with us first. Please check ...
My app keeps saying "timeout error".
This happens when you have a less than ideal Internet connection. Please switch to another locati...
I can't view videos in my app due to a "copyright restriction" error notice.
This may be caused by a restriction in your own personal mobile device. We recommend you download...
How much media can I include into my Learning Experiences?
To make your Learning Experiences more engaging, we highly recommend including as much rich media...
I can't upload any photos or attachments in my app.
This may be a problem with your mobile device. Please restart the BeED app and try again. No...
How do I go offline?
In your app, go to “Account Settings” from the main menu, and then toggle on the “Offline Mode” ...
I still can't find an answer to what I'm looking for.
Still need help? Contact us at contact@beed.world or Live Chat with us now!